Question 1

POSTAGE EXPECTATIONS...

Accepted Answer

*COVID HAS DELAYED WAIT TIMES SERVICES WITH AUSTRALIA POST**
 
We try our best to fill product and print orders in 3-5 days and post via Australia Post.
Posters please allow up to 2- 3 weeks to recieve! 
FREE postage applies to orders $90 and over.
Flate rates apply $8 Australia Wide and $20 International Postage.
Free postage on commissioned and original artworks max size 90 x 110cm. For larger pieces we will do a quote first and find the best way to get it to you.
Items classed as parcels will recieve tracking. 
Feel free to contact me if you require a signature delivery etc.
Local pickup is totally ok and I will contact you to arrange.
Prints up to A3 are posted with backing boards.
Posters will be in a mailing tube
Products will be bubble wrapped with care
Originals will be bubble wrapped and taken extra care of!

Question 2

WHAT TYPE OF PAPER DO WE USE...

Accepted Answer

For prints up to A3 including cards we print in house on 220gsm matte premium photo paper.
Posters are printed off site on a matte finish 180gsm paper.
We handmake most of our products and use paper to suite:)

Question 3

WHAT IF MY PRINT IS A FUNNY SIZE....

Accepted Answer

If your print is outside of the ratio for A4 etc we do our best to position it so you get most of the image....BUT please note this if your purchasing a print design:)

Question 4

WHAT IF MY ORDER IS DAMAGED IN TRANSIT...

Accepted Answer

Whilst we take as much care as possible and cross all body parts for a safe arrival, it is beyond our control once it has left the post office. We sincerely appologise if this occurs but can not offer a refund in this circumstance. I do however appreciate you effort to order so please contact us if this has happened, maybe we can mash out a solution.

Question 5

I WOULD LOVE AN ORIGINAL COMMISSIONED PIECE...HOW?

Accepted Answer

So swwweeet! You can find more details on the commission tab of the website or you can contact me with your request....I hope we can work something out.